We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customercare@midefabrik.com. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at customercare@midefabrik.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We only accept returns for cases where there was a mix-up in your order such as defects in the item. This is only applicable within 3 working days once an order has been received.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We don’t do cash refunds. You are however open to exchange the item for another item of a similar cost.
Sales
Sale and discount items will not be refunded, exchanged, or returned
